Acacia EAP

is a leader in human resource risk management services offering unparalleled Employee Assistance Programs (EAP) and HR support services to organisations to achieve industry leading outcomes for your people.

All Services

a specialist provider of EAP services in Australia and Internationally, with major offices in China and the UK

We truly care about your people and the quality of counselling that they receive, unlike some of the larger firms who are transaction focused and commoditising the service. Acacia EAP recognises the importance of a high quality counselling service and its benefits for your employees, not only at work but in their home life and the benefits to your employees local communities.

  • Mediations And Investigation
  • Outplacement
  • Exit Interviews
  • Culture Surveys
  • Mood Check Survey
  • Leadership Training

Acacia Connections doesN'T just claim to be innovative like many other businesses, we prove we are innovative by bringing out industry leading innovations eVERY year.

Our innovations list:

2019

First EAP in Australia to release a mental health and well-being AI (Artificial Intelligence) chat bot to the Australian workforce and public. Meet Sia – Sia is our very own AI chat bot for your employees to access 24/7 for emotional support and encouragement to support well-being.

2018

First EAP in history of EAP in Australia to open a Research Institute to conduct focused research and inform industry about the outcomes of the work we do across the businesses in our group. Our work here will improve the understanding of workplaces and people to enhance workplace outcomes.

2017

First EAP in history of EAP in Australia to conduct research on why men don’t go to counselling, in conjunction with the University of Sydney and Deloitte and Newly Weds Foods.

2016

First EAP to introduce Live chat into our call centre so people can contact us wherever and whenever they need support.

About Us

WE ARE leaders in business and human resource risk management services

to Australian organisations to achieve industry leading outcomes

We specialise in delivering outstanding Employee Assistance Programs (EAP) and auxiliary human resources services to provide high value employee support when you need it most.

We understand the value of great employees to an organisation, big or small and we work with you to tailor an EAP program that is just right for you. In addition we can provide additional HR support services all designed to give your organisation a comprehensive human resources strategy.

THE ACACIA CONNECTIONs GROUP OF COMPANIES

ACACIA EAP

Acacia EAP is a leader in business and human resource risk management services, offering unparalleled services to Australian organisations to achieve industry leading outcomes.

ACACIA RESEARCH INSTITUTE

Our Incorporated Association Acacia Wishes helps people in need, not with money but with services and supports for them at their most difficult times. Acacia Wishes has granted many wishes to help others.

Emverio Workplace mediations

Emverio Workplaces is a National Mediation, Investigation, Assessment and Training business. Emverio was founded by Anna Faoagali after working some 20 years in this space, conducting Mediations, Investigations, Assessments and Training.

THE WORKSHOP LAB

The Workshop Lab specialises in corporate training and development solutions for Australian organisations in the form of engaging and educational workshops. We deliver industry-leading workshops designed to create well-equipped employees, thriving teams & happier workplaces for the future.

Job Care Australia

Job Care Australia has been providing outplacement and onsite support services to nearly 1000 Australian companies over the past 5 years. Our core focus is in our name Job Care we really care about helping organisations and employees through restructuring and redundancy.

Frequently Asked Questions

Acacia Connection has an immediate service for people in crisis. Within 10 minutes you are assured to be able to speak with a counsellor. Our normal face to face EAP service is provided from 1-5 days, depending upon your availability to attend an appointment with the local counsellor.

An Employee Assistance Program (EAP) is a benefit provided by companies for their employees and related family members. For employees it provides access to confidential counselling on a range of work and other issues at no cost to the employee. For companies, an EAP provides a vital support resource for employees, managers and teams to assist with day to day issues and incidents. An EAP is far broader than a counselling service – it provides organisational trends of developing issues and workplace risks. Your EAP provides a large range of information to assist people not just when there are areas worrying or distracting them from their work but also to improve their personal well-being.
Counselling aims to improve individual well-being. It is a process where one person (client) talks to another (counsellor) in confidence about issues or difficulties they are experiencing. The counsellor will assist you to talk about and explore the issue, and develop strategies to cope with the situation or change the situation. Counsellors will engage with you and where possible help you come to terms with/resolve your issues and concerns. Different people seek different outcomes from the counselling process. Because of this it is important that you take the time to talk to your counsellor about what you are expecting, or hoping for as a result of the counselling process.
No, not unless you provide us with consent to advise them. There are some occasions where you may want to advise management of what you are going through as managers have to deal with this information properly under law. We are bound by the Privacy Act (1988) and will always adhere to its requirements to protect your privacy.

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Latest News

"The safety and wellbeing of our clients and staff is always our top priority. Acacia EAP is currently operating under normal conditions. Due to the pandemic status of COVID-19, some locations may move from face-to-face counselling to secure video or phone. All counselling services are able to be provided 24/7, as always. We will continue to monitor the situation closely and act quickly on the advice of health authorities."