Contact Us
Feel free to reach out to us via the contact information below or fill out one of the online enquiry forms below and one of our friendly staff will be in contact with you as soon as possible.
This email enquiry service is monitored Monday to Sunday during business hours. If your enquiry is more urgent, please call our 24/7 hotline – 1300 364 273
Our staff are trained and experienced with handling calls from the National Relay Service to cater for those who are deaf, hearing impaired or have a speech impediment. Our experience covers:
- Internet Relay users;
- SMS Relay users;
- Video Relay users;
- Web browser Captioned Relay users;
- Speak and Listen users; and
- TTY users
Locations Around Australia, New Zealand And Internationally
- Call within Australia – 1300 364 273
- Book an appointment – 0401 33 77 11
- New Zealand – 0800 000 657
International (Free Call) From All Countries
- Canada – 1800 264 1470
- Indonesia – 007 803 321 8264
- Hong Kong – 800 905 390
- Kenya – 0800 733248
- Malaysia – 1800 816 201
- Nigeria – +234-1-440-5614
- Philippines – 1800 132 20179
- Singapore – 800 852 6119
- Tanzania – +255 411200058
- United Kingdom – 0800 086 9820
- United States of America – 1800 264 1470
- United Arab Emirates UAE – 8000-3570-3915
- Other International Locations – Skype: acacia.connection or email appointment request to info@acaciaconnection.com
Office Locations
- NSW Head Office – Level 13, 135 King Street, Sydney NSW 2000
- QLD Head Office – Level 1 , 31 Merivale Street, South Brisbane QLD 4101
- WA Head Office – Level 27, 44 St Georges Terrace, Perth WA 6000
- United Kingdom Head Office – 18 Soho Square, London, W1D3QL
- China Head Office – The Bund Centre, Level 18, 222 Yan’an Road , Huangpu District, Shanghai 200002
- VIC Head Offices – Level 39, 385 Bourke Street, Melbourne CBD VIC 3000
Level 27 South Rialto Tower, 525 Collins Street, Melbourne VIC 3000
National Call Centre Phone 1300 364 273 – 24 hours a day, 7 days a week, we never close.
If you lodge an online request we will get back to you in the same day.
If you need to speak with someone urgently, please call 1300 364 273 for immediate assistance.
