PHONE: 1300 364 273

Contact Us

If you need to speak with someone urgently, please call 1300 364 273 for immediate assistance. We are open 24 hours a day, 7 days a week. If you lodge an online request we will get back to you in the same day.

Feel free to reach out to us via the contact information below or fill out one of the online enquiry forms below and one of our friendly staff will be in contact with you as soon as possible.

This email enquiry service is monitored Monday to Sunday during business hours. If your enquiry is more urgent, please call our 24/7 hotline – 1300 364 273

Our staff are trained and experienced with handling calls from the National Relay Service to cater for those who are deaf, hearing impaired or have a speech impediment. Our experience covers:

  • Internet Relay users
  • SMS Relay users
  • Video Relay users
  • Web browser Captioned Relay users
  • Speak and Listen users
  • TTY users


If you require urgent support 1300 364 273 or are at risk of harm to yourself or others please call emergency services (000 for Australia).
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Head Office Locations

  • QLD Head Office – Level 1, 31 Merivale Street, South Brisbane QLD 4101
  • NSW Head Office – Level 126, 44 Market Street, Sydney NSW 2000
  • VIC Head Office – Level 19, 180 Lonsdale Street, Melbourne VIC 3000
  • SA Head Office – Level 24, 91 King William Street, Adelaide SA 5000
  • WA Head Office – Level 28, 140 St Georges Terrace, Perth WA 6000

International (Free Call) From All Countries