Effective Communication

The Effective Communication workshop brings awareness to the impact of the way we communicate in the workplace. Participants will learn a range of proven communication techniques designed to support the development of successful relationships at work.

  • Understand the key aspects of effective communication and how it can be used to improve personal impact at work.
  • Recognise the role of culture, stereotypes and bias in communication.
  • Identify the impact of emotions and learn how to manage them during difficult conversations.
  • Set yourself up for successful conversations with practical tips on choosing the right time and place.
  • Develop active listening skills and effective questioning techniques.
  • Learn a variety of proven assertive communication techniques to use in a variety of situations at work.
  • Give and receive appropriate feedback and use trusted techniques to deal with difficult situations.
  • Identify resources and support available.

Duration: 3-Hr, Half Day, Full Day

"The safety and wellbeing of our clients and staff is always our top priority. Acacia EAP is currently operating under normal conditions. Due to the pandemic status of COVID-19, some locations may move from face-to-face counselling to secure video or phone. All counselling services are able to be provided 24/7, as always. We will continue to monitor the situation closely and act quickly on the advice of health authorities."