The Conflict Resolution workshop provides participants with practical knowledge and powerful techniques in order to manage situations involving conflict effectively within the workplace.� The session also provides insight into dealing with difficult people and how to implement effective strategies to move from conflict to cooperation.
- Understand what conflict is, how it forms and what leads to an eruption.
- Bring awareness and insight to how we respond to conflict.
- Identify the common types of difficult people and learn tips for dealing them with.
- Learn a suite of strategies and solutions for dealing with conflict in the workplace.
Duration:�3-Hr, Half Day, Full Day