The Conflict Resolution workshop provides participants with practical knowledge and powerful techniques in order to manage situations involving conflict effectively within the workplace. The session also provides insight into dealing with difficult people and how to implement effective strategies to move from conflict to cooperation.
- Understand what conflict is, how it forms and what leads to an eruption.
- Bring awareness and insight to how we respond to conflict.
- Identify the common types of difficult people and learn tips for dealing them with.
- Learn a suite of strategies and solutions for dealing with conflict in the workplace.
Duration: 3-Hr, Half Day, Full Day