What Is An EAP?

An Employee Assistance Program (EAP) is a benefit provided by companies for their employees and related family members. For employees it provides access to confidential counselling on a range of work and other issues at no cost to the employee. For companies, an EAP provides a vital support resource for employees, managers and teams to assist with day to day issues and incidents. An EAP is far broader than a counselling service it provides organisational trends of developing issues and workplace risks. Your EAP provides a large range of information to assist people not just when there are areas worrying or distracting them from their work but also to improve their personal well-being.

"The safety and wellbeing of our clients and staff is always our top priority. Acacia EAP is currently operating under normal conditions. Due to the pandemic status of COVID-19, some locations may move from face-to-face counselling to secure video or phone. All counselling services are able to be provided 24/7, as always. We will continue to monitor the situation closely and act quickly on the advice of health authorities."